Privacy Policy

Metro Markings (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, forms, services, and communications.

Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to your name, phone number, email address, business name, property address, and details related to a service request. This information is collected when you submit a form on our website, request a quote, schedule service, or contact us by phone, text message, or email.

How We Use Your Information
We use your information solely for business-related purposes, including:
• Responding to inquiries and service requests
• Confirming receipt of requests or submissions
• Scheduling services and appointments
• Providing service updates and reminders
• Communicating directly regarding requested services

We do not use your information for unsolicited marketing or promotional messaging.

SMS Messaging and Consent
If you provide your phone number and explicitly opt in, you may receive SMS messages from Metro Markings related to your service request. Message frequency varies. Message and data rates may apply. You may reply STOP at any time to opt out of SMS messages or HELP for assistance.

We do not send SMS messages without user-initiated contact and explicit consent.

Information Sharing
We do not sell, rent, trade, or share your personal information with third parties for marketing purposes. Your information may only be shared with trusted service providers as necessary to operate our business, comply with legal obligations, or fulfill your service request.

Data Security
We take reasonable administrative and technical measures to protect your personal information from unauthorized access, disclosure, or misuse. While no system is completely secure, we strive to safeguard your data using industry-standard practices.

Cookies and Tracking
Our website may use cookies or similar technologies to improve functionality and user experience. These technologies do not collect personally identifiable information unless you voluntarily provide it.

Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us using the information below.

Contact Information
If you have any questions about this Privacy Policy or how your information is handled, you may contact us at:

Metro Markings
Email: chris@metromarkings.com
Phone: 248-397-5160
Website: https://www.metromarkings.com